CASA of Tipton County, Inc.
Title VI Policy & Plan
Agency Name: CASA of Tipton County, Inc. 
	I. Plan Statement 
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that "no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance" (42 U.S.C. Section 2000d). 
CASA of Tipton County has adopted the following Title VI Anti-Discrimination Policy: 
There shall be no discrimination on the basis of race, color, sex, religion, nationality, marital status, sexual orientation, age or disability in the employment or application for employment or in the administration or delivery of services. This organization shall comply fully with all applicable federal, state, and local laws, ordinances, executive orders and regulations that prohibit such discrimination. 
CASA of Tipton County is committed to ensuring that no person is excluded from participation in or denied the benefits of its advocacy services on the basis of race, color, or national origin, as protected by Title VI. 
This plan was developed to guide CASA of Tipton County in its administration and management of Title VI-related activities. 
Title VI Coordinator Contact information 

P.O. Box 989,
86 South Tipton St.
Munford, TN 38059
Phone: (901) 476-4114

NOTE: CASA of Tipton County encourages all complainants to certify all mail that is sent 
through the U.S. Postal Service and or ensure that all written correspondence can be tracked 
easily. For complaints originally submitted by facsimile, an original, signed copy of the 
complaint must be mailed to the Title VI Coordinator as soon as possible, but no later than 180 days from the alleged date of discrimination. 
What happens to the complaint after it is submitted? 
All complaints alleging discrimination based on race, color or national origin in a service 
provided by CASA of Tipton County will be directly addressed by the CASA of Tipton County 
Executive Director and Board of Directors. CASA of Tipton County shall also provide 
appropriate assistance to complainants, including those persons with disabilities, or who are 
limited in their ability to communicate in English. Additionally, CASA of Tipton County shall 
make every effort to address all complaints in an expeditious and thorough manner. 
A letter of acknowledging receipt of complaint will be mailed within seven days (Appendix D). 
Please note that in responding to any requests for additional information, a complainant's failure to provide the requested information may result in the administrative closure of the complaint. 
How will the complainant be notified of the outcome of the complaint? 
CASA of Tipton County will send a final written response letter (see Appendix E or F) to the 
complainant. In the letter notifying the complainant that the complaint is not substantiated 
(Appendix F), the complainant is also advised of his or her right to 1) appeal within seven 
calendar days of receipt of the final written decision from CASA of Tipton County. Every effort 
will be made to respond to Title VI complaints within 60 working days of receipt of such 
complaints, if not sooner. 
In addition to the complaint process described above, a complainant may file a Title VI 
complaint with the following offices:
 
Tennessee Human Rights Commission 
Tennessee Tower 
312 Rosa L. Parks Avenue, 23rd Floor 
Nashville, TN 37243 
(615) 741-5825 Fax (615) 253-1886 
Toll Free: 1-800-251-3589 
US Department of Justice 
950 Pennsylvania Avenue, NW 
Civil Rights Division 
Washington, DC 20530 
Phone: (202) 514-4609 

Appendix B 

Acknowledgement of Receipt of Title VI Plan 

I hereby acknowledge the receipt of the CASA of Tipton County. Title VI Plan. I have read the 
plan and am committed to ensuring that no person is excluded from participating in or denied the 
benefits of CAS A of Tipton County. 
Your signature ___________________________________ Date ____________________
Print your name __________________________________

APPENDIX D 
Today's Date ___________

Letter Acknowledging Receipt of Complaint 

Ms. 10 Doe 
1234 Main St. 
Anywhere, Tennessee 37066 
Dear Ms. Doe: 
This letter is to acknowledge receipt of your complaint against CASA of Tipton County alleging ___________________________________________________________________________________________________________________________________________________________________________________________________________________________
An investigation will begin shortly. If you have additional information you wish to conveyor 
questions concerning this matter, please feel free to contact this office by telephoning 901-476-4114 or write to me at this address. 

CASA of Tipton County, INC 
P.O. Box 989, 
86 South Tipton St.
Munford, TN 38059
Phone: (901) 476-4114 
Sincerely, 
James Reece 
Executive Director 

APPENDIX F 

Today's Date 

Letter Notifying Complainant that the Complaint Is "Not Substantiated"

Ms. 10 Doe 
1234 Main St. 
Anywhere, Tennessee 37066 
Dear Ms. Doe: 
	The matter referenced in your complaint of 	(date) against CASA of Tipton 
	County alleging _________________________________	has been investigated. 
The results of the investigation did not indicate that the provisions of Title VI of the Civil Rights 
Act of 1964 had in fact been violated. As you know, Title VI prohibits discrimination based on 
race, color, or national origin in any program receiving state financial assistance. 
I therefore advise you that your complaint has not been substantiated, and that I am closing this 
matter in our files. 
You have the right to 1) appeal within seven calendar days of receipt of this final written 
decision from CASA of Tipton County. 
Thank you for taking the time to contact us. If I can be of assistance to you in the future, do not 
hesitate to call me. 
Sincerely, 

James Reece
Executive Director